Shipping Policy

All orders are processed within 2 business days. 

Lead times are subject to availability. Client will be notified of current lead time upon order. For all questions regarding stock, availability, and lead times please contact us at info@dattaray-lane.com.

Face Masks ship withing 1-3 business days from date of order. 


 

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

 

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

 

 

Refunds, returns, and exchanges

No returns are allowed for custom items. If you have a problem with your order please contact us at info@dattaray-lane.com.

In the event that your order arrives damaged in any way, please email us at info@dattaray-lane.com as soon as possible with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us!